Privacy Policy
Who We Are
Our website address is: https://legalaidclaim.co.uk.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or contact us.
Purpose of Contact and Lawful Basis
When you submit an enquiry through our website or otherwise express an interest in joining a claim, we will use the personal information you provide (such as your name, address, contact details and the circumstances of your enquiry) to respond to you, assess your eligibility to join the claim and to take steps at your request prior to entering into a contract of retainer with us. Our lawful basis for this processing is Article 6(1)(b) UK GDPR (“performance of a contract” and “steps taken at your request before entering into a contract”).
Where we send limited follow-up communications after your initial enquiry and you have not yet responded, we do so on the basis of our legitimate interests under Article 6(1)(f) UK GDPR. Our legitimate interests are to provide you with information relevant to your enquiry, to determine whether you wish to proceed, and to manage our prospective-client relationship.
Period of Contact and Enquiry Closure
We will continue to contact you regarding your enquiry for a period of up to six months from your last interaction with us. If we do not receive a response within this period, we will assume that you no longer wish to proceed. We will then cease further contact and will retain your information only in accordance with our retention policy or delete it where appropriate.
Not a Client Until a Retainer Is Signed
Please note that submitting an enquiry and receiving communications from us does not create a solicitor–client relationship. You will only become a client of the firm once you have signed a Conditional Fee Agreement or another formal contract of retainer with us.
Transparency & Link to Privacy Notice
When you submit an enquiry through our website, you will be directed to this Privacy Notice so that you understand how we use your personal information before we continue communicating with you.
Data Minimisation and Retention
We retain only the minimum personal data necessary to handle your enquiry. If you do not proceed, we will delete or anonymise your information after the enquiry-closure period unless we are required to retain it for regulatory or legal purposes.
Right to Object
You may request at any time that we stop contacting you about your enquiry by replying to any of our messages or emailing us at [contact address].
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience and last for one year.
If you visit our login page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes login cookies.
If you edit or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal data and expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves in the same way as if you had visited the other website directly.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you are logged in to that website.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
Visitor comments may be checked through an automated spam detection service.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely to help recognize and approve follow-up comments automatically.
For users who register on our website (if any), we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time (except their username). Website administrators can also view and edit that information.
Retention of enquiry-related data is governed by the Data Minimisation and Retention and Period of Contact and Enquiry Closure sections above.
What Rights You Have Over Your Data
If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you, including any data you have provided.
You may also request that we erase your personal data. This does not include data we are required to retain for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be processed through automated spam detection services.
